Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website, services, and related features (collectively, the “Services”). Your privacy matters to us, and we are committed to safeguarding your data in accordance with applicable laws and regulations.


1. Information We Collect

We may collect the following types of personal information when you visit our site, create an account, or use our Services:

a. Information You Provide

  • Full name

  • Email address

  • Phone number

  • Business name and address

  • Payment and billing details

  • Identification documents (for KYC/AML purposes)

  • Support requests or feedback

b. Information We Collect Automatically

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited and time spent

  • Referral URLs

  • Cookies and usage data

c. Information from Third Parties

  • Identity verification services

  • Payment processors and financial institutions

  • Public databases and fraud prevention agencies


2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and manage the Services

  • To process transactions and payments

  • To verify your identity and prevent fraud

  • To comply with legal and regulatory requirements

  • To send important notices and service updates

  • To respond to inquiries or provide customer support

  • To improve and personalize the user experience

  • To conduct analytics and performance tracking

  • To enforce our Terms of Use


3. Legal Basis for Processing (EU/EEA Users)

We process personal data under the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests (such as preventing fraud or improving our Services)


4. Sharing of Personal Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: such as hosting, analytics, or customer support platforms.

  • Financial Institutions & Payment Partners: to process payments and verify identity.

  • Legal Authorities: when required to comply with laws, regulations, or legal requests.

  • Business Transfers: in connection with a merger, sale, or transfer of company assets.


5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Authenticate users

  • Analyze website traffic

  • Measure marketing effectiveness

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Services.


6. Data Retention

We retain your information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Retention periods vary depending on the type of data and applicable legal requirements.


7. Data Security

We implement industry-standard security measures to protect your personal information. These include encryption, secure servers, access controls, and ongoing monitoring. However, no system is completely secure, and we cannot guarantee absolute protection.


8. Your Rights

Depending on your location, you may have the following rights:

  • Right to access and obtain a copy of your data

  • Right to correct or update inaccurate data

  • Right to request deletion of your data

  • Right to object to or restrict certain processing

  • Right to withdraw consent (where applicable)

  • Right to data portability

  • Right to file a complaint with a data protection authority

To exercise your rights, please contact us using the information provided below.


9. International Transfers

We may process and store your information in countries outside your own. When we transfer personal data internationally, we implement safeguards such as standard contractual clauses or rely on adequacy decisions to protect your rights.


10. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will take appropriate steps to delete it.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of the Services after changes have been posted constitutes acceptance of the revised policy.

Dashboard login

Schedule Appointment

Fill out the form to request an expert from sales.

Contact Information
Preferred Date and Time Selection